Support Policy

We don’t provides support via any other channels like Facebook, twitter, phone or any other way.

What Our Support Covers?

Themehurst Themes Marketplace only provides support for our products only.

Assistance with installations
Configuration for your desired use
Usage guideline
Known bugs and issues

We DO NOT provide support for Customization

Themehurst Themes Marketplace provides our products as is. We do not customize our products or provide support for any 3rd party customization of our products. We also do not provide support if our plugin is not functioning properly because of any other 3rd party plugin which you are using. However, incase of such confusion, we will test the conflicting plugin for compatibility if notified before purchase.
Bug Fixing

We will fix any defects in our Products as quickly as possible after they are reported. Once it is fixed, we will release updates and may also notify the users from our support channel or official newsletter mail.